Add Users to an Account

Last updated: June 6, 2026

Account administrators can add additional team members to their Profound account to give them access to Profound.

Steps To Add New Users

If you are not an administrator, you must first request to be added with that permission level.

As an account administrator:

  1. Click your profile icon in the lower left side of the screen

  2. Select "Settings"

  3. Under "Organization", select "People"

  4. Click "Invite User"

  5. Enter the email address of the user you want to add

  6. Set their permission level

  7. Click "Send Invite"

Note: Account admins can invite team members without needing approval from Profound support. This allows you to manage your team's access independently.

Enterprise Account Exception: For Enterprise accounts, user role changes must be coordinated with your Engagement Manager rather than performed via the self‑service workflow.