Getting started

Last updated: July 17, 2026

This feature is currently in beta and is being gradually rolled out to Enterprise customers. Not on an Enterprise plan yet? Request a demo to see what's possible.

Step 1: Navigate to Team Performance

  • Go to Settings in the settings icon menu at the bottom left of the platform.

The Profound platform landing page screenshot with the settings icon menu expanded and the Settings option highlighted

  • Select Team Performance under Organization in the left navigation of the settings section.

Team performance view screenshot with Team Performance navigation menu option highlighted

Step 2: Review your team’s usage

  • Scan your Overall Performance graphs: Active Users, Agent Runs, Total Hours Saved, and Projects Tracked.

  • Then check the Platform Usage metrics: Power Users leaderboard and Agent Usage by Category.

  • Use the View filter to switch between Total (metrics for all time) and Time Frame (metrics for the set time frame).

Team Performance view screenshot with the View filter expanded and highlighted

Step 3: Customize your average process time values

  • Select Expand on the Total Hours Saved card.

Total hours saved card screenshot with the Expand button highlighted

  • select Edit Average Process Time in the Total Hours Saved Breakdown.

Total Hours Saved Breakdown view screenshot with Edit Average Process Time button highlighted

  • Adjust the hours per category so the hours saved figure reflects how long these tasks take your team.

Step 4: Set your benchmark

Use the Benchmark filter to compare your metrics by Enterprise Size or Industry. Select Hide if you want to view your numbers without the comparison.

Team Performance view screenshot with the Benchmark filter expanded and highlighted

Step 5: Export and share

Select Export to download the dashboard, or download the Power Users ranking (Power Users > View all users) to share adoption highlights with your team.